Privacy Policy for MakeShot

Effective Date: 2025-11-13

Introduction

Welcome to MakeShot(also referred to as "Company", "We", "Us", or "Our")!

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://makeshot.ai.

Information We Collect

Personal Data

We collect the following personal information:

  • Name
  • Email
  • Payment Information

Non-Personal Data

We also collect non-personal data through web cookies, including:

  • Analytics cookies (Google Analytics, Microsoft Clarity)
  • Advertising cookies (Google Ads)
  • Performance and usage statistics
  • Website interaction data

You can control these cookies through our cookie consent banner.

Purpose of Data Collection

The information we collect is used for:

  • Order processing and service delivery
  • Website analytics and performance improvement
  • Personalized advertising (with your consent)
  • Enhancing user experience and platform functionality

Data Sharing

We do not share your personal data with any other parties.

Legal Basis for Processing

Under the GDPR, we process your personal data based on the following legal grounds:

  • Contractual necessity: Processing necessary to fulfill our service agreement with you
  • Legitimate interests: Analytics and service improvement
  • Consent: Marketing communications and advertising cookies
  • Legal obligation: Compliance with applicable laws

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time without affecting the lawfulness of prior processing
  • Right to Lodge a Complaint: File a complaint with a supervisory authority in your country of residence

To exercise any of these rights, please contact us at [email protected]

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Specific retention periods:

  • Account data: Retained while your account is active and for 30 days after deletion
  • Payment records: Retained for 7 years as required by tax and accounting regulations
  • Analytics data: Retained for 26 months
  • Server logs: Retained for 90 days

Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Secure data storage with reputable cloud service providers

Logging and Monitoring

We maintain server and application logs for security and operational purposes:

  • Logs may include IP addresses, timestamps, and request data
  • Logs are used for security monitoring, debugging, and performance optimization
  • Log data is automatically purged after the retention period
  • Access to logs is restricted to authorized personnel only

Data Controller

MakeShot is the data controller responsible for your personal data. For data protection inquiries, contact us at [email protected]

Children's Privacy

We do not knowingly collect any data from children.

Updates to the Privacy Policy

We will notify you of any updates to this Privacy Policy via email.

Opt Out

You may choose to opt out of certain data collection and usage practices, please contact us at [email protected]

Contact Information

If you have any questions about this Privacy Policy, please contact us at [email protected]

Thank you for using MakeShot !